We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm building new website with Amelia and I need to have one option in Step Booking Form 2.0. I want to search for locations or employees because it will be more than 100 and scrolling it on mobile would be difficult for people. How can I achieve that? Or maybe it's there but I need enable something?
Thanks for help in advance!
Best regards,
Rafal
Edit: I mean I want to have dropdown search if this isn't clear
Hello Rafal,
You can do so in the step-by-step booking form.
Please let me know if that works for you as well.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Thanks Uroš, you're right. I didn't think about it because in 1.0 I don't have this option.
Maybe this option should be more visible for "normal" people and I have suggestion, for example, if you click on Employee selector, text change to "Select or write to search". Anyway, thanks for help!
One more thing: I tested it on mobile phone and if you click on this dropdown, keyboard doesn't show and people can't write something there. How to fix that?
Edit: if you minimize a Safari/Chrome, etc., and open browser again, you have keyboard there but in first touch - it didn't show on all browsers.
Hello Rafal,
When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Uroš,
I understand your policy - for me was question about the same form input but I can create next ticket :)
Hello Rafal,
Thank you for understanding, I can see that our support agent has since responded to it.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables