We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We’re encountering a display issue with Amelia: when all time slots are fully booked, these days appear in the same color as closed or unavailable days. This often leads to confusion, with clients frequently reaching out to ask if we’re closed or on vacation.
Is there a way to highlight fully booked days to make them visually distinct from closed days? This would greatly help in reducing client inquiries.
Thank you in advance for your assistance.
Best regards
Attached files: Capture d’écran 2024-11-07 140942.png
Hello Jbari,
Thanks for reaching out to us. You can change the colors in the Customize section. Select Customize / Step by Step 2.0 / Date and Time and you can change the colors there
Kind Regards,
Stefan Petrov
[email protected]
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Hello,
Thank you for your response. However, the issue isn’t about the configuration I’ve already set up. The problem occurs when all the dates are fully booked. In this case, I cannot see any visual distinction between fully booked days and closed days—they both appear the same.
Could you please assist with how I can make fully booked days stand out in this scenario?
Thank you for your help.
Best regards,