Thank's for your answer. Unfortunately, I already immediately cancelled the new license... So I cant apply it. Maybe it would be easier to just finish the cancellation and refund of the new one. Then I will upgrade via TMS website the old one. Can we do it in this way ?
Hi. I have already tried to change the license number on WordPress, but it stucked on the first one. Please can you manually upgrade the standard one I already have ? I tried to upgrade with firefox, chrome, edge, on PC and android, nothing works...
Unfortunately, we cannot manually upgrade the license from our end, as the payment process needs to be initiated by you. However, you can purchase a new license, and once the new license is active, we can proceed with refunding the cost of the old one.
Let us know if you need any assistance with the purchase process or if you have any further questions.
Hi,
I would like to upgrade my standard license to pro one, but it doesn't work. It's stucked on
You will be charged
€74.06
Next payment
€220.8
On July 29, 2025
And when i click on "upgrade" button, it nothing happens. I tried with chrome and firefox.
How can I fix it ? Or can you fix it ?
By the way, I made mistake, Just before I bought a second license, a pro one, instead of upgrading the standard one. I asked you a refound.
Thank you
Cédric Mercier.
Hello Cédric,
Thank you for reaching out to us.
Here is what we can do, you can purchase a new license and then we will refund your old license.
Please let me know if that is fine with you.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros
Thank's for your answer. Unfortunately, I already immediately cancelled the new license... So I cant apply it. Maybe it would be easier to just finish the cancellation and refund of the new one. Then I will upgrade via TMS website the old one. Can we do it in this way ?
Attached files: SharedScreenshot.jpg
Hello Uros, I still can't upgrad my licence. Whe I click, it turns 2 secondes then does nothing. Can you fix it ?
Attached files: SharedScreenshot.jpg
Hello Cedric,
Here is what we can do, feel free to purchase a new license and I will refund the amount of the old license.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi. I have already tried to change the license number on WordPress, but it stucked on the first one. Please can you manually upgrade the standard one I already have ? I tried to upgrade with firefox, chrome, edge, on PC and android, nothing works...
Hello Cédric,
Unfortunately, we cannot manually upgrade the license from our end, as the payment process needs to be initiated by you. However, you can purchase a new license, and once the new license is active, we can proceed with refunding the cost of the old one.
Let us know if you need any assistance with the purchase process or if you have any further questions.
Thank you for your understanding!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, I just suscribed to pro one and cancelled the standard one. Can you process the refound ?
The cancelled licence number is in the attachment.
Attached files: Capture d’écran 2024-11-16 123955.jpg
I could install the pro one on wp