We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi guys
I have several payment options activated in Stripe like Apple Pay, Google Pay and TWINT, which is the most used payment option for online purchases in Switzerland.
When I activate Stripe and put the keys in, the only option is to insert credit card. How can I activate all stripe payment options in amelia? In Switzerland no one uses his credit card, only mobile phone and twint...
Best regards
Hi Philipp,
Thanks for reaching out to us. Sorry to disappoint you, but currently, you can only use the credit card option within the Stripe feature. We are looking forward to adding this in future updates, but you can use other methods such as Mollie, for example.
Mollie payment gateway is one of the most used payment gateways in Europe and supports various payment methods such as Apple Pay, Credit Card, PayPal, Klarna, iDeal, and many more. It is supported only in the SEPA area and the only acceptable currency is Euro.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan
Isnt there any workaround? I just made the Stripe Account and it looks like Mollie is not an option. There will be problems with currency as we are not in SEPA area.
I see in several forums that this topic is discussed a lot of times for a long time now. Isnt there an option to use all the stripe payment options using amelia? Using an embedded payment form or anything similar?
Hello Philipp,
I was referring to Mollie as a separate payment method, not within Stripe. As mentioned, currently when using Stripe, there is only the option to use a credit card. Additional options will be added in future updates, but we don't have an ETA at this moment, unfortunatelly.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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I checked out Mollie and the problem is that they charge my customers in Swiss Francs, transfer them in Euro and then transfer to my account in Swiss Francs again. I lose too much money with that.
I asked you for a workaround... What options are there...?
Well, I found one! I will explain what I did in the hope that other users will be able to benefit from this. And this is actually using WooCommerce for the payment. Originally I chose Amelia because it doesnt rely on WooCommerce but if I dont do this I will lose 90% of my customers.
Now I can offer my clients in Switzerland all payment options they usually use.
Hello Philipp,
Well, that would work, but I wasn't aware that you want to use WooCoomerce. In that case, yes, there are additional add-ons for WooCoomerce such as Stripe and within that addon, you can configure the other options. Sorry for not mentioning this earlier, but great to see that you've found a workaround.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables