We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Amelia support,
Is it possible to set up the approval of events independently for different types of events? My client is asking this because she offers two types of workshops:
1. Workshops where individuals can register. She wants these to be automatically approved by default.
2. Group workshops, where she wants to have contact with the client first before approving.
Is it possible to configure this?
Thanks,
Eline
Hello Eline,
Thank you for reaching out!
Currently, Amelia does not offer a manual approval option for bookings. All bookings are automatically confirmed once the customer completes the booking process. Unfortunately, this means you cannot configure different approval processes for different types of workshops directly within the plugin.
As a workaround, your client could manually check the bookings in the backend and handle the approval process from there. This will require a bit of manual oversight, but it would allow her to contact clients before confirming bookings for the group workshops.
Let me know if you need more information or help setting this up!
Kind Regards,
Uros Jovanovic
[email protected]
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