Hello there,

Thank you for reaching out to us.

1. Make sure that you do not have appointment already booked for that time slot and date

2. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

   When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

   

   My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

   You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

3. Purge the cache
4. If this does not help we would need temporary admin login so that we can take a closer look.

Hope this helps. 

We wish you all the best and hope you have a wonderful day ahead. 

Hello again, 

My apologies this time Im afraid that we do not quite understand what you want to achieve exactly. Can you please send us short one minute video? Perhpas we can send you a video how this can be achieved if we understand it properly so we may not need access. But just in case that we do you have private button below that you can enable and then no one except you and us can see the reply since it will be in private mode.

Looking forward to your reply.