We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a shortcode to call the Event Redirect URL that is set on a notification?
I would like to redirect the event booking to the ticket purchase page, as you don't support SureCart directly yet. I would like to reference the Redirection URL in the email, as that's where I would like the people to go and make payment, but as far as I can see I can't reference that from the dropdowns or per your help documents.
Hi Bianca,
Thanks for reaching out to us. Unfortunatelly, currently, there is no such option within Amelia features. When it comes to redirection, you can add the redirection URL for each service/event where the customers would be forwarded after the booking. You can add the links manually in the notification template (depending on the appointment status that you want to be visible), or you can configure the payment links instead. Please note that these payment links won't redirect the customers to the custom URL, since these links are already rendered depending on the payment method. You can find more information on this link.
Kind Regards,
Stefan Petrov
[email protected]
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