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  Public Ticket #3755979
amelia customer account
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  • Peter started the conversation

    Hi,

    I'm using Amelia for the first time and it is really easy. BUt i'm stuck with the customers panel and account.

    Let me tell you what happens now:

    I enter a booking and after payment i receive an email from WORDPRESS with link to sett a password. But i'm going to wordpress backend. That is not nice. It would me great if it is not the standard wordpress mail but from the website. with a link to something frontend as the panel.

    Thats the first thing.

    I set the the password in backend. Now i go to frontend and want to log in the panel. But i cant. Nothing happens. I tried everything and read all the documents. I even tried to set the password off, but the panel does not change to verification token. I like to use the password way, but with a nice mail and straight to frontend eand not wordpress backend.

    The customers panel is on https://lindseysterke.nl/mijn-account

    Can you help me please?

  • Peter replied

    If i toggle out demand password to log in, i get not the other panel in the customers panel. I still get the email and password fields.

  • Peter replied

    So it looks like that i not only need to flush cache but also browser to see the create link panel.

    So thats looks like it is working. This was probably the same problem with not able to login. But this is not fixing receiving email and password link from wordpress and take them to the wordpress backend. Where i do not want them to come. So i now have the create link option enabled and will for now with that.

  •  1,562
    Marko replied

     

    Hello there,

    Thank you for reaching out to us.

    Please do not write more than once on the ticket because it sends it to the end of the queue.

    We work on the tickets in order as they arrive, and each of your new replies sends a ticket to the end of the queue.

    Please open a separate ticket for each question or issue and wait for us to respond and we will try to help as best as we can to resolve the issue effectively and as soon as possible. 

    I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one-minute video? with the last reply you sad that it work fine but not sure if there are some issues still. Please explain what the issue is in a short one minute video if there is still some issue. 

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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