We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Regarding Taxes, they do not auto-apply to newly created events. For every event that is created, I have to re-update the "all events" dropdown on the taxes tab. Is there a resolution for this?
See attached image
Attached files: Screenshot 2024-10-31 194255.png
Hello Jack,
Thank you for bringing this to our attention. Currently, taxes do not auto-apply to newly created events, and you need to manually update the "all events" dropdown on the taxes tab for each new event. I understand how this can be inconvenient, and I want to assure you that we are working on a resolution for this issue. I've passed your feedback directly to our management for consideration.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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