We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello WP Amelia Support Team,
I am currently using WP Amelia's [ameliacatalogbooking] shortcode to allow clients to book services directly on my WordPress website. However, I would like to streamline the booking process by skipping the initial category selection screen and displaying all services by default.
I've tried using [ameliacatalogbooking show="services"], but this does not seem to bypass the category view step. Could you please let me know if there is a way to configure the shortcode or another method that allows clients to directly access the "All Services" view without selecting a category first?
Thank you very much for your assistance!
Best regards, Pierre-Yves Gadina
Attached files: 01-catalogbooking_step2skip.png
02-catalogbooking_all-services.png
Hello Pierre-Yves Gadina,
Thanks for reaching out to us. Unfortunatelly, there is no option to hide the category step in the Catalog booking form. This is actually the essential step in the Catalog booking form where customers can have a better overview of available services and packages.
Even if you use "service" within the shortcode, that would still show all the services within the catalog booking form. You may use different booking forms, but this one will always show the category selection.
Kind Regards,
Stefan Petrov
[email protected]
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