We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Support Team,
I hope this message finds you well. I am currently using the Amelia plugin on our website for appointment bookings, and I need assistance in locating the settings or options to edit the "New Appointment" form.
Despite reviewing the available options in the plugin, I haven't found the area where I can make adjustments to the form fields and structure as needed. Could you please guide me on where to access these settings?
I've attached a screenshot of the form for your reference.
Thank you in advance for your help!
Attached files: new.jpg
Hi Sayli,
Thanks for reaching out to us. First of all, it's important to note that backend and frontend forms are different. While you can assign a new appointment from the backend (as an admin), you can customize the booking form (that is visible on the frontend), by going to Customize settings and editing the options there.
You can find the options here -
Please, let me know if this is what you are looking for or if you need assistance with anything else.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables