As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello and thank you for a great plugin. I am using it for a few months and most of the time enjoy how everything works well. We have a minor problem with the WhatsApp integration. Some people receive their meeting approval on WhatsApp and type messages to the number, but, as you know, it is not arriving anywhere. I'm trying to find a way to either block incoming messages to that number or receive them, no problem for extra payment to whatsapp or to you for that extra service. Can you help me with that issue? Thanks!
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. You can try and set up the Auto-Responder message. You can read more about it on this link https://wpamelia.com/whatsapp-notifications/.
Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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