FINAL DAYS FOR SUPPORT ON THIS PLATFORM
As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.
Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear WPDataTables Support Team,
I hope you are doing well!:)
I am experiencing an issue with the {instagram.value} shortcode in my WPDataTables setup.
When I use the {instagram.value} shortcode, the output in the cell is repeating the Instagram link multiple times. For example, instead of displaying a single link, I see output like this:
https://www.instagram.com/morten.vilhelmsenshttps://www.instagram.com/morten.vilhelmsens...
This issue persists even when the shortcode is used on its own (as a string value, not an URL).
I would appreciate any assistance you can provide to help resolve this problem.
Thank you very much!
Take Care,
Mia Loppie
Just an update - managed to fix it:) (a little different way, but it works)
Hi Mia,
We are not able to reproduce this issue on our end, we tried multiple tables and Test sites.
If you found a suitable workaround, then we could consider this solved for now;
but we will be on stand-by, let us know if you need us to take a closer look and investigate it if you encounter any further issues.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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