My sincerest apologies. There was an error on your original ticket - it somehow got flagged as replied, when we actually did not send the reply correctly so it got missed.
In regards to the second ticket, we replied to it as well. We are working to fix this, it should not happen again - going forward, we will closely monitor all open tickets.
I responded to both tickets now, please check them out and let us know how it goes.
ANY CHANCE OF SUPPORT OR IS THIS SIMPLY GOING TO GET IGNORED!
Hi Darren,
My sincerest apologies. There was an error on your original ticket - it somehow got flagged as replied, when we actually did not send the reply correctly so it got missed.
In regards to the second ticket, we replied to it as well.
We are working to fix this, it should not happen again - going forward, we will closely monitor all open tickets.
I responded to both tickets now, please check them out and let us know how it goes.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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