Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
What could be the reason of, The shop's customer have already booked the appointment and both shop's owner and customer already received email confirmation
But the problem is the booking tha already been booked , has lost from the system. So my question is what could be the reason of this
Hello Local for you,
Thanks for reaching out to us. I doubt that the appointment is lost, especially if the confirmation emails are sent, I would say the issue is related to the fact that a WP user is not able to see the appointment. You want to check if the WP user has multiple user roles assigned, as it would need to be either admin or employee or etc (one user role per user)
Kind Regards,
Stefan Petrov
[email protected]
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