As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello! I've been having trouble installing and activating the plugin. I tried the lite version first because my client wanted to see it first but had no success. I decided to buy the Pro version but I'm having the same problem. I uploaded the zip file via FTP, extracted and tried to activate from the back-end, I get this error:
Plugin could not be activated because it triggered a fatal error.
I tried disabling all other plugins and activating the default teme but that didn't help.
Tank you! Is this link for the Pro version?
Thank you!! I just deleted the old files from my FTP, uploaded the new zip file and was able to activate it! Have a great day :)
Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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