payment is set to stripe as default and is the only payment method active, but Amelia is only using onsite payment as payment method. stirpe is active and we are using connect. why is it using onsite instead of stipe. all keys are active and inputted (live and secret) we are in live mood.
Thanks for reaching out to us. First of all, you need to make sure that the payment method is configured to "Stripe" without the "on site" option enabled. After that, you need to check the service settings as this can be enabled for each service individually. So, go to the service settings and disable "on-site" payment there. Also, make sure to clear the cache/cookies.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
payment is set to stripe as default and is the only payment method active, but Amelia is only using onsite payment as payment method. stirpe is active and we are using connect. why is it using onsite instead of stipe. all keys are active and inputted (live and secret) we are in live mood.
Hello Mikail,
Thanks for reaching out to us. First of all, you need to make sure that the payment method is configured to "Stripe" without the "on site" option enabled. After that, you need to check the service settings as this can be enabled for each service individually. So, go to the service settings and disable "on-site" payment there. Also, make sure to clear the cache/cookies.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
every thing is set to stripe. The services and all. On-site is disabled.
still not working.
??,
Hi Mikail,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I fixed it last night
Hi Mikail,
Thanks for the feedback, great to hear that. May I ask what was the issue? Caching?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I had mistakenly click "take deposit" on the services, so it wasn't using stripe. It believe i was using in person payments
Hi Mikail,
Thanks for the feedback, that makes sense. Great to see that you were able to find the solution.
Looking forward to hearing from you regarding other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables