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  Public Ticket #3753462
Values pre defined don´t show up
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  • Sigurd started the conversation

    Dear ladies and gentlemen,

    I have different pre-defined values for front-end input tables. However, they do not show up when someone is trying to enter their data.

    I tried disabling plugins, yet, the issues persists. 

    Flatsome theme. All plugins up to date.

    Any help or insights are much appreciated!

    Kind regards

    Sigurd

  •  1,846
    Miloš replied

    Hi Sigurd,

    We are not able to reproduce this, so it might be an isolated issue on your Site.

    Do you have our add-on Powerful Filters, and if so, do you maybe have the Cascade filtering option enabled on your table?

    2863356041.pngIf this is the case, this is a current limitation, it is not possible to use any kind of pre-defined filtering with Cascade.

    But, you mentioned front-end input, so maybe it is an editing issue?

    We are not able to see any editing or filtering available on the tables from the URL on the ticket;
    So is it possible if you could please show us some screenshots or a Video so we can see how you configured an example table and how it looks on front-end?

    Maybe a logged user is needed to see an example table.


    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.



    And point me to an example table ID and a column name, so we know where to focus on.

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  • Sigurd replied

    Hi Milos! 

    I found the issue: I used derivate tables in the input section (not one long table, but did split it up to make it fit on mobile screen more neatly and group input categories). Once I put everything in just one table, the pre-defined values work.

    One more question, please check the attached screenshot. How can I increase the left column size / length to have longer text fit easier in it?

    Your fast replies and input is very much appreciated, thank you for your efforts and great support!

    Attached files:  table border increase so longer text fits on the left side easier.JPG

  •   Sigurd replied privately
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  • Sigurd replied

    Hi Milos,

    In the end I just created the table new, now it works (ID=8) on this input page:
    https://approbationhessen.de/eingabe/

    The derivate table (ID=20) shows part of the info (not the personal data rows) as output on this page:
    https://approbationhessen.de/auswertung/

    While I can change the data source for the charts, I get error codes when trying to set the data source of ID=20 to the input table ID=8, see Screenshot. I played around with the syntax and googled a lot but I am stuck. I count on your helpful advice again :)

    BTW: Thank you for the other infos! I will apply those as soon as the table functionality is working.

    Best wishes and thank you once again for your efforts!

    Sigurd

    Attached files:  data source issue.JPG

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