Workshop Service Shows my location in calendar Remote Shows Phone Call in calendar location Onsite Shows Customer location in calendar
I can jig the placeholders on the email but remotes are showing to my clients as my address rather than remote ...
Is there a way to set the location per service rather than by employee ... I might have three bookings in the morning - workshop, then remote and onsite. Its not fixed.
What is my best option as this seems a little confusing under my context or use but perfectly reasonable and logical setup for other types of business .
Thanks for reaching out to us. Unfortunatelly, the location can be only assigned to an employee, not a service, currently. Amelia doesn't have the option to differentiate the location, whether is going to be online, onsite, or remote. The difference would be the link for online meetings (zoom or Meet) that you would add to particular services. I'm thinking about the workaround of assigning those particular services in employee work hours for each day of the week as there you would find the option to assign the location, as well. You can check that, as well.
I think we might need to add this to a feature request then as I can see it being very helpful to all your businesses uses.
Perhaps along the lines that the existing locations system become "our locations" where the client visits us... and implement two additional options for "call out (Onsite)" or "virtual (Remote)" in addition.
The additional would then have the customer enter their home address (synced to wordpress customer) and location placeholder would use this client location instead of our office. Then with remote/virtual a placeholder would insert the necessary remote link credentials etc and replace the location with "virtual, phone call or something similar".
Does the make sense. Until now I guess removing the location from my system seems the best but I loose the really nice feature of the address being in the calendar appointment.
You are welcome. Yes, it makes sense, actually, some users have also suggested this and asked if the location can be assigned to service instead of employee. Currently, we have this assigned to employees, since the timeslots are also defined by employee work hours, we have all of this in one place. But, yes, I agree that having an option that helps Amelia "differentiate" the "on-site" from the "online" location would be the best option. The thing is, we have to think about the logic behind this (having links integrated by default) and testing requires time etc. The best option would be to suggest this as a feature on our page.
How best to implement the following ...
Workshop Service
Shows my location in calendar
Remote
Shows Phone Call in calendar location
Onsite
Shows Customer location in calendar
I can jig the placeholders on the email but remotes are showing to my clients as my address rather than remote ...
Is there a way to set the location per service rather than by employee ... I might have three bookings in the morning - workshop, then remote and onsite. Its not fixed.
What is my best option as this seems a little confusing under my context or use but perfectly reasonable and logical setup for other types of business .
Thank you
Hi Paul,
Thanks for reaching out to us. Unfortunatelly, the location can be only assigned to an employee, not a service, currently. Amelia doesn't have the option to differentiate the location, whether is going to be online, onsite, or remote. The difference would be the link for online meetings (zoom or Meet) that you would add to particular services. I'm thinking about the workaround of assigning those particular services in employee work hours for each day of the week as there you would find the option to assign the location, as well. You can check that, as well.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Stefan,
(Amazing fast response btw).
I think we might need to add this to a feature request then as I can see it being very helpful to all your businesses uses.
Perhaps along the lines that the existing locations system become "our locations" where the client visits us... and implement two additional options for "call out (Onsite)" or "virtual (Remote)" in addition.
The additional would then have the customer enter their home address (synced to wordpress customer) and location placeholder would use this client location instead of our office. Then with remote/virtual a placeholder would insert the necessary remote link credentials etc and replace the location with "virtual, phone call or something similar".
Does the make sense.
Until now I guess removing the location from my system seems the best but I loose the really nice feature of the address being in the calendar appointment.
Thanks !
Hi Paul,
You are welcome. Yes, it makes sense, actually, some users have also suggested this and asked if the location can be assigned to service instead of employee. Currently, we have this assigned to employees, since the timeslots are also defined by employee work hours, we have all of this in one place. But, yes, I agree that having an option that helps Amelia "differentiate" the "on-site" from the "online" location would be the best option. The thing is, we have to think about the logic behind this (having links integrated by default) and testing requires time etc. The best option would be to suggest this as a feature on our page.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables