We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Using CUSTOM FIELDS, I added checkboxes for GDPR consents and others. Is it possible for them to be placed lower, separated from the other fields, and stretched to the full width of the page? I am attaching a screenshot of how it looks at the moment. Best regards, Jarek
Attached files: checkbox--.png
Hi Jarek,
Thanks for reaching out to us. This can only be configured by customizing the CSS code. I've tried to enter your webpage where the form is located, by looks like the previous credentials are not correct.
If you can provide them I can try to customize the CSS code.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Jarek,
I've forwarded this request to developers. As soon as they provide their feedback, I will get back to you.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Great, in that case, I’m waiting :)
Hi Jarek,
I just realized that i forgot about the option "full width" in custom fields. Just configure it properly here, and the custom fields will be in full width
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan, I understand that you set it up on my website, and previously it was set to 1/2? Either way, it worked great - thank you very much! :)
Hi Jarek,
Yes, we changed it already on your website (it's a new option recently added)
You are welcome, as always.
Feel free to reach out to us on a new ticket in case you have any other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I will definitely make use of it, and thank you once again! :)