Hello Tom,

Thank you for your inquiry about appointment booking options in Amelia. Currently, the best approach to allow customers to select between onsite or phone/online meetings is to create separate services for each appointment type.

This setup allows customers to choose the specific type of appointment they prefer, ensuring clarity and proper scheduling for both onsite and online meetings.

If you need any assistance with setting this up, please let me know!

Hello everyone,

I appreciate your feedback regarding the booking options in Amelia.

You can indeed add custom fields in Amelia to collect information about whether clients prefer onsite appointments or phone/video calls. This allows you to gather the necessary details from your clients.

However, it's important to note that while you can create these custom fields, it is not possible to automatically set one of the options as the default based on the client's selection. This means that users will still need to manually choose their preferred booking type from the available options.

Thank you for your understanding, and if you have any further questions or suggestions, feel free to share!

Hello Tom,

Thank you for the update on this.

Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.