Hi Darwin,

Thanks for reaching out to us and for showing interest in our plugin. Please find the answers below

1. Customer Dashboard Access: Do my customers have a dedicated dashboard where they can sign in to view their bookings, appointments, and other details? If so, are any additional plugins required to enable this feature?

Yes, this is called a Customer Panel. This is a separate place from where the customers can manage their appointments/events. Please, find more information on this link.

    2. Monthly Class Scheduling and Bundling: My business provides classes every weekend on the same day and time. For example, we offer one class every Saturday from 9-10 pm. We sell these as a monthly package, so one purchase covers four classes.

Amelia has a separate feature called Packages. This would allow you creation of Package with multiple services included and with the option of configuring the custom pricing. More information on this link.

3. Customer Retention and Notifications: We’d like to encourage repeat bookings.

1. • Can we set up a reminder for customers as their current month of classes ends, prompting them to book for the next month?
   • Is there a feature to reserve spots for previous customers for the next event, with a reservation deadline?
   • Are notifications available to remind customers of upcoming classes and to inform them when their monthly package is ending?

By default, Amelia already has pre-defined notification templates (both reminders and "standard" ones) that are sent based on the appointment status and configuration. The reminders are not sent by default, you would need a different configuration (WP cronjob), but you can create custom notifications (both reminders and default ones). As we also we this documented, here is the link to the documentation. Feel free to check them out.

At last, I wanted to mention our demos where you can get a better overview of how Amelia works, and also if you decide to purchase our license, you can test it out and ask for a refund within 15 days, if it doesn't work for your needs.

You are most welcome, Darwin.

Looking forward to seeing you as an Amelia user and of course, should you have any other questions or issues, feel free to ask. 

Have a nice day!