We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! Could you please help me to solve the issue: I have connected Zoom to Amelia (activated App with Server-to-Server OAuth in the Zoom Marketplace) and created the notification emails.
However, the %zoom_join_url% link doesn't load inside the emails... (I have put it as a text link). Links seem to work in the test emails but they are not being generated in the real emails.
I've read other tickets on this topic here, but it didn't help. What can be the problem here? I have attached some screenshots of the emails and app.
Kind regards,
Margarita
Attached files: fsdgsbgtd.jpg
lhdsbpvirb.jpg
ldfbvdfh.jpg
Hello Tahir,
Thanks for reaching out to us. Make sure that the Zoom is enabled in service/events settings. When you go to service settings, in Integration settings, you will find the option to enable Zoom. Make sure that it's enabled there and test it again.
Of course, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables