This all depends on your employee work hours settings. The locations that is when you create a service does not apply if you have several locations and if you set it like this in employee work hours this will be overridden
In this case all services are available in both locations.
This can not be changed. The only other solution is to create a separate employee for each location. In case that this is the same employee you can connect them to a same Google or Outlook calendar and as soon as one is booked then all of them will be blocked in that time slot.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
When you go to Amelia, calendar and click Location (top right) and only show a specific location, since upgrading to the new version, it shows all locations and not just the one you have picked.
Yes, we understand now and we were able to confirm this on our end as well. We will forward this to our QA team and hopefully this can be fixed in on of the future updates.
We wish you all the best and hope you have a wonderful day ahead.
This should be fixed with the next update. Unfortunatelly, it's hard to promise an ETA at this moment, but we recommend checking out the changelog page to keep up with the updates.
If you pick a specific location to show in calendar - it still just shows all appts.
Hello there,
Thank you for reaching out to us.
This all depends on your employee work hours settings. The locations that is when you create a service does not apply if you have several locations and if you set it like this in employee work hours this will be overridden
In this case all services are available in both locations.
This can not be changed. The only other solution is to create a separate employee for each location. In case that this is the same employee you can connect them to a same Google or Outlook calendar and as soon as one is booked then all of them will be blocked in that time slot.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hi, I dont think my explanation was good enough
I was trying to ask
When you go to Amelia, calendar and click Location (top right) and only show a specific location, since upgrading to the new version, it shows all locations and not just the one you have picked.
Hello again,
If you mean on the backend we have tested this and we can not replicate the issue
If you can replicate the issue please send us short one minute video of the issue.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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we have upgraded to your new system again and it’s doing it again
I am showing one location (Brentwood) and it’s just showing all artists even ones that don’t work there or have appointments there
Attached files: IMG_8642.png
Hello again,
Can you please elaborate more on what exactly the is?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hi
I am not sure how else to explain this
Under Amelia, Calendar view
You can click in the top right hand corner to show only 1 of our locations
When we filter by 1 location, it still shows artists and appts from all locations (see screen shot in previous message)
Hello again,
Yes, we understand now and we were able to confirm this on our end as well. We will forward this to our QA team and hopefully this can be fixed in on of the future updates.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hello again,
We just got the feedback from our QA team and they have told us that this is bug and this should be resolved in one of the future updates.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Is there an ETA please as we cant really use the system like this as its too hard to manage with our locations and numbet of employees
Hi Francesca,
This should be fixed with the next update. Unfortunatelly, it's hard to promise an ETA at this moment, but we recommend checking out the changelog page to keep up with the updates.
Kind Regards,
Stefan Petrov
[email protected]
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