If I manually add a package, Amelia gives me the option to select the customer to which the package will be added. But the drop-down menu is blank and it only gives me the option to Add New. I have already given all my customers the additional role of Amelia Customer. What am I missing to make this drop-down menu populate?
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred?
If that is the case, you should change the email of that customer or employee and it will be resolved as it causes a conflict between roles and permissions.
If I manually add a package, Amelia gives me the option to select the customer to which the package will be added. But the drop-down menu is blank and it only gives me the option to Add New. I have already given all my customers the additional role of Amelia Customer. What am I missing to make this drop-down menu populate?
Hello,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred?
If that is the case, you should change the email of that customer or employee and it will be resolved as it causes a conflict between roles and permissions.
Kind Regards,
Uros Jovanovic
[email protected]
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