We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good day,
We desire to customize the employee panel to allow our employees to give a no-show tag to our customers from their dashboard, we have gone through the documentation but we have not been able to find the precise hook to customize to get that feature to work, thank so much your expected help.
Best,
Mike.
Hi Michael,
Thanks for reaching out to us. First of all, you need to enable the permissions for an employee to manage the appointments. This can be configured in user role settings.
Then you need to make sure that the no-show option is enabled, also located in User Role settings, but in Customers section

You can only change to no show status for appointments that are in the past. Please, find more information about the "no show" status on this link.
Kind Regards,
Stefan Petrov
[email protected]
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Thanks for the response, but we are looking to enable this without necessarily giving the employees full control over the appointments, that is why we needed the under the hood understanding of which hooks we can use to customize it to fit what we desire
Hello Michael,
I'm not sure if this can be edited like this, but I would need to check with developers if there is a workaround. I will get back to you as soon as possible.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Michael,
You can allow your employee to edit an appointment and than try to do it with this filter, but you'll have to make logic to compare everything inside the appointment object so that you make sure that only the status have been changed:
Please note that we haven't tested this yet, there are just the pointers.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables