We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3749622
Assistance with Separate Stripe Accounts for Multiple Locations
Closed

Comments

  •  9
    CARLOS ATRISTAIN started the conversation
    October 22, 2024 at 8:47pm

    Hello Amelia Support Team,

    I have developed a website for a fitness company but it will have 2 or more branches (locations). I plan to use Stripe through WooCommerce for payment processing.

    How can I set up separate Stripe accounts for each location? Specifically, is it possible to have one Stripe account for location 1 and another for location 2? I came across your article about connecting different employee accounts (https://wpamelia.com/stripe-connect/) but I'm not sure if that is the best approach.

    Should I use the Amelia integration with Stripe for this purpose, or can I achieve this setup using WooCommerce payments?

    Thank you for your assistance.

    Best regards, 

    Carlos

  •  1,705
    Uroš replied
    October 23, 2024 at 12:23pm

    Hello Carlos,

    Thank you for reaching out to us.

    For setting up separate Stripe accounts for each location, the only option available in Amelia is to use Stripe Connect. This allows you to connect individual employees to their respective Stripe accounts, which can be beneficial if you want to manage payments for each location separately.

    However, since your setup involves WooCommerce for payment processing, it's important to note that our expertise primarily lies in the Amelia integration with payment systems, and we can't provide specific guidance on how WooCommerce handles multiple Stripe accounts.

    You might want to consult WooCommerce documentation or support to see if they offer any solutions for managing separate Stripe accounts for different locations effectively.

    If you have further questions or need additional assistance, please feel free to ask!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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