We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In the booking form, in the section where the person provides their first and last name, I would like to add a CITY field as well – is this possible? I have already inquired about this, but I did not receive a clear answer. Best regards.
Kind Regards,
Uros Jovanovic
[email protected]
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Can you show me step-by-step how to do this?
Hello Jarek,
Please check the following video for this purpose.
Let me know if that helps you.
Kind Regards,
Uros Jovanovic
[email protected]
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There’s not much information in this video. How do I add a text field to a booking form? The video only shows the process of selecting the field...
Hello Jarek,
It is done by assigning a custom field to a service on the same page.
After that is done, it will be shown on the front-end.
Looking forward to your reply if this works fine or not.
Kind Regards,
Uros Jovanovic
[email protected]
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Okay, I assigned this custom field to all services, and it appeared in the booking form under the "YOUR DETAILS" tab, which is exactly what I wanted. Thank you very much. However, I have a follow-up question. If I wanted to insert the custom field in another section of the booking form, for example, in the "SELECT SERVICE" tab or in the "DATE & TIME" tab? And one more question: can I use these custom fields as GDPR checkboxes?
Hello Jarek,
At the moment, custom fields can only be shown on the "Your information" step and not other steps.
In regards to your second question,
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much. Everything worked as it should. Best regards. Jarek
I have already left a review. Best regards.
Hello Jarek,
Thank you very much for that and my apologies for asking again.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables