We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have a simple table that I'm doing a select * from. I've attached a screenshot showing the table columns and the query. When I don't use server-side processing, everything works great. However, if I turn on server-side processing, it never matches anything, even the state field that I have a combobox showing only values returning. If I choose something or search for anything, it just says no records when on server-side processing. This isn't an issue yet, but we expect to have thousands of records eventually. So, I'd like to get this working as it will need to.
Attached files: SCR-20241022-hovr.png
SCR-20241022-hpaw.png
Hi Graden,
I can see from the screenshot of the Query - this is one of the limitations from our SQL Parser, when you combine server-side option.
For the MySQL engine, we are dynamically adding the accent grave ( ` ), so there's no need to use it around the table name in the query. If you were to delete them, searching and filtering should work just fine.
Let me know if that fixed the issue.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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That fixed our issue. Thank you!