Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Good morning
The service and the consultant assigned to it have no set working hours. I want the consultant to add special days himself.
The problem is that if Working Hours are not set, but special days are set, e.g. 30/10/2024 08:00-12:00, the status of this consultant is "Unavailable". When I add working hours to it, e.g. Monday 12:00-15:00, its status changes to Available. Why is this happening and shouldn't the status be different if only special days are set?
Hello Michał,
The behavior you're experiencing is due to how Amelia manages availability for consultants. When working hours are not set, the system defaults to marking the consultant as "Unavailable" because it assumes they have no regular availability.
When you add specific working hours, such as "Monday 12:00-15:00," it indicates to the system that the consultant has regular availability during that time, thus changing their status to "Available." In contrast, if you only set special days, like "30/10/2024 08:00-12:00," the system sees this as a one-time availability rather than a regular schedule, which is why the status remains "Unavailable."
To achieve the flexibility you're looking for, you may need to set a minimal working hour schedule alongside the special days. This way, the consultant will have defined availability for regular intervals and can also have the flexibility of special days without the "Unavailable" status.
If you have further questions or need assistance with settings, feel free to ask!
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for your answer, I understand that setting only special days does not affect the functioning of meeting bookings on the client's side?
Hello Michał,
My apologies for the additional question,
Can you please elaborate on what you are referring to and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables