We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I have a request regarding the display of payment terms.
My customer does not want the "Payment on site" option to be displayed at all. I have disabled it in Amelia Events, but it is still displayed because it is set in the basic settings in Amelia and cannot be changed. Can you please tell me what I can do?
best regardsMareike
Attached files: Bildschirmfoto 2024-10-21 um 11.45.53.png
Hello Mareike,
Thank you for reaching out to us.
The only option is to hide the whole row from the Congratulations step with this CSS:
.am-fs__congrats-info-payment{
display: none !important;
}
Let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
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