Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
The cancellation link that customers receive by email does not work. It opens a page with the following content:
Slim Application ErrorThe application could not run because of the following error:
DetailsType: Error
TraceMessage: Call to a member function getBookings() on null
File: /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Application/Services/Booking/BookingApplicationService.php
Line: 463
#0 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Application/Services/WebHook/WebHookApplicationService.php(52): AmeliaBookingApplicationServicesBookingBookingApplicationService->getReservationEntity() #1 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Infrastructure/WP/EventListeners/Booking/Appointment/BookingCanceledEventHandler.php(186): AmeliaBookingApplicationServicesWebHookWebHookApplicationService->process() #2 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Infrastructure/Licence/Lite/EventListener.php(126): AmeliaBookingInfrastructureWPEventListenersBookingAppointmentBookingCanceledEventHandler::handle() #3 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Infrastructure/Licence/Starter/EventListener.php(79): AmeliaBookingInfrastructureLicenceLiteEventListener::handleAppointmentListeners() #4 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Infrastructure/Licence/Pro/EventListener.php(56): AmeliaBookingInfrastructureLicenceStarterEventListener::handleAppointmentListeners() #5 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Infrastructure/WP/EventListeners/Booking/Appointment/AppointmentEventsListener.php(62): AmeliaBookingInfrastructureLicenceProEventListener::handleAppointmentListeners() #6 [internal function]: AmeliaBookingInfrastructureWPEventListenersBookingAppointmentAppointmentEventsListener->handle() #7 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/league/event/src/Emitter.php(217): call_user_func_array() #8 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/league/event/src/Emitter.php(169): LeagueEventEmitter->invokeListeners() #9 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Domain/Events/DomainEventBus.php(40): LeagueEventEmitter->emit() #10 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Application/Controller/Booking/Appointment/CancelBookingRemotelyController.php(60): AmeliaBookingDomainEventsDomainEventBus->emit() #11 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/src/Application/Controller/Controller.php(156): AmeliaBookingApplicationControllerBookingAppointmentCancelBookingRemotelyController->emitSuccessEvent() #12 [internal function]: AmeliaBookingApplicationControllerController->__invoke() #13 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func() #14 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(281): SlimHandlersStrategiesRequestResponse->__invoke() #15 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): SlimRoute->__invoke() #16 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(268): SlimRoute->callMiddlewareStack() #17 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(503): SlimRoute->run() #18 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): SlimApp->__invoke() #19 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(392): SlimApp->callMiddlewareStack() #20 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(297): SlimApp->process() #21 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-content/plugins/ameliabooking/ameliabooking.php(185): SlimApp->run() #22 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-includes/class-wp-hook.php(324): AmeliaBookingPlugin::wpAmeliaApiCall() #23 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #24 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-includes/plugin.php(517): WP_Hook->do_action() #25 /mnt/web321/d3/06/512647906/htdocs/homepage/wp-admin/admin-ajax.php(192): do_action() #26 {main}Hello Celine,
Thank you for reaching out to us.
Can you please let me know if you have correctly configured the redirect URI options on the Amelia/Settings/Notifications page?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi, yes of course.
here a screenshot
Attached files: Bildschirmfoto 2024-10-23 um 12.13.37.png
Hello Celine,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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https://jinisbeauty.de/wp-admin
temp-admin
JNlfhSal@tCNWWMXj6v250dm
Hello Celine,
Thank you for the update on this.
Please test it out now and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Team, it still does not work :(
Hello again,
Uros is out of the office so I will step in for him.
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello again,
All should be fine now. We have tested this and you can see in the video in the attachment that all is working fine.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Attached files: simplescreenrecorder-2025-01-03_12.25.22.mkv
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables