We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The phpSpreadsheet (v1.29.0) package dependency in wpDataTables conflicts with other plugins that use more recent versions of the phpSpreadsheet (v2.0-v3.3.0) package that enforce strict type declarations. If you are not going to update to v2.0 or later soon, please prefix this dependency package's with a unique namespace for wpDataTables. Otherwise this plugin is great and we love it. Thanks!
Hi Nicholas,
I will pass this report to our Developer Team, they will do their best to make this required improvement in one of our future/upcoming updates. I just can't promise an exact ETA on it, and we will report back if our devs need any additional details from your end.
Could you just please confirm one or two plugin names as an example, for which you found this conflicted dependencies?
It would be great if you could provide an example of a free Plugin, then we can test this on our end and isolate the conflicts, etc.
If you could also perhaps show us more details as to, where are these issues showing, is it on a WP_DEBUG as PHP warnings, or something like that?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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