I’m writing to request a refund for my Amelia WP Elite license. I am tired of constantly fixing bugs in the WordPress admin interface, and now I’m facing an issue where Amelia suddenly revoked my license. I can't re-enter my purchase code without going through Envato, even though I purchased the license directly from TMS.
I would appreciate a prompt resolution to this issue.
We can see that you already opened a ticket related to this and our colleague has responded to it already. So please continue working on this with my colleague there.
We wish you all the best and hope you have a wonderful day ahead.
I installed the premium version of Amelia, but it was unexpectedly downgraded, and I can no longer enter the purchase code without going through Envato. I lost all my data, and my security software flagged Amelia as infected, forcing me to uninstall it.
This has resulted in a significant loss of time and data. I would like to request a refund for my license as this situation has caused major disruptions.
It appears that you've already opened a ticket regarding this matter, and my colleague has responded to it. Kindly continue addressing the issue through that ongoing ticket with their assistance.
Hello,
I’m writing to request a refund for my Amelia WP Elite license. I am tired of constantly fixing bugs in the WordPress admin interface, and now I’m facing an issue where Amelia suddenly revoked my license. I can't re-enter my purchase code without going through Envato, even though I purchased the license directly from TMS.
I would appreciate a prompt resolution to this issue.
Best regards,
Davy
Attached files: Capture d’écran 2024-10-18 à 09.41.03.png
Hello there,
Thank you for reaching out to us.
We can see that you already opened a ticket related to this and our colleague has responded to it already. So please continue working on this with my colleague there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
I installed the premium version of Amelia, but it was unexpectedly downgraded, and I can no longer enter the purchase code without going through Envato. I lost all my data, and my security software flagged Amelia as infected, forcing me to uninstall it.
This has resulted in a significant loss of time and data. I would like to request a refund for my license as this situation has caused major disruptions.
Thank you for your understanding.
Best regards,
Thank you for contacting us.
It appears that you've already opened a ticket regarding this matter, and my colleague has responded to it. Kindly continue addressing the issue through that ongoing ticket with their assistance.
Kind regards.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables