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  Public Ticket #3746674
Booking Form Problem
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  • Dima Vaneva started the conversation

    Hello Amelia Support Team,

    I’m experiencing an issue with the booking form where the E-mail field is not being treated as required, even though I’ve enabled email notifications and the email field is visible in the form.

    Here’s a summary of the problem:

    • Customers can book an appointment without providing an email address, even though email notifications are active.
    • I would like the E-mail and Phone Number fields to be mandatory, so that customers must enter this information before they can complete a booking.
    • I’ve already tried creating custom fields for these inputs, but it resulted in duplicate fields appearing in the form.
    • I have also checked the Roles and Notification settings, but there doesn’t seem to be an option to enforce the email field as required.

    Could you please help me ensure that the E-mail and Phone Number fields are treated as required fields in the booking form?

    Thank you for your assistance, and I look forward to your response.

    Best regards,

  •  1,536
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Yes, you need to enable these options in customize section for each form like this

    2715374107.png

    7609982960.png

    This should help. 

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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