I use Amila bookig to offer services to my clients at their home or workplace. Therefore I need to add the custom field ‘Address’, in their booking steps, to know where to go for the appointment. Unfortunately, something seems to be preventing the creation of any custom fields in the plugin admin page.
Can you help me with this issue?
I can provide you with a temporary password if you need to access my backend. Let me know if this is the case...
Thanks in advance and have a nice day! Pierres-Yves Gadina
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
I use Amila bookig to offer services to my clients at their home or workplace. Therefore I need to add the custom field ‘Address’, in their booking steps, to know where to go for the appointment. Unfortunately, something seems to be preventing the creation of any custom fields in the plugin admin page.
Can you help me with this issue?
I can provide you with a temporary password if you need to access my backend. Let me know if this is the case...
Thanks in advance and have a nice day!
Pierres-Yves Gadina
Attached files: error-custom-fields.png
Hello Pierre-Yves,
Thank you for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Uros Jovanovic
[email protected]
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