As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Have purchased a starter package of Amelia but would like to send confirmation emails to booker and site owner from the back end when a booking is made for an event. Can I do this with the starter package or do I need to upgrade further? If so, is that easy to do?
Thanks.
Hello Neil,
Thanks for reaching out to us. Yes, you can send the email with Starter plan, but you would need to configure the email settings. In notifications settings, there are some parameters that you need to configure. You can follow the instructions from this link.
Kind Regards,
Stefan Petrov
[email protected]
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