Hello Marcel,

Thank you for reaching out to us.

My apologies for an additional question, can you please elaborate on what you are referring to and I will assist you with this?

Looking forward to your reply.

Hello Marcel,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Michael,

Thank you for the credentials.

Looks like there was a misunderstanding.

To use the 2.0 step-by-step booking form on the front-end, you need to add the following shortcode:

[ameliastepbooking] 

Let me know if that works for you.

Hello Marcel,

My apologies for the misunderstanding and for miswriting your name.

Do I have your permission to try to add it onto a page and let you know?

Looking forward to your reply.

Hello Marcel,

Thank you for the update on this

I tested it out on a new page and it worked just fine.

Please test it out from your end and let me know if it works for you.

Looking forward to your reply.

Hello Marcel,

My apologies for asking this again, but can I edit your homepage, I will not save changes and change anything other than adding the booking form on that page.

Looking forward to your reply.

Hello Marcel,

Thank you for your patience and for the update on this.

We have noted this issue and will have it resolved as soon as possible.

In the meantime, please let me know if you have any other questions.