Amelia screen info is not showing up for Calendar, Appointments, Events, Services, Locations, Clients, Payments, Notifications, Personalize, or Settings.
I read in the latest tickets that it might be a user with the same email address as the admin, but that's not it. And, although I am a client and admin (have both roles), that has never been a problem before. Just in case, I deactivated my client role and left only admin, but that didn't work.
I also deactivated our Cookies plugin thinking it might have something to do with Javascript settings, but that didn't work either. Can you please check it out?
Looking forward to your reply as this is quite pressing.
It will not affect already-existing data, just make sure that you have the "Delete Amelia content" option on the Amelia/Settings/Activation page disabled.
It must have something to do with Safari because now it seems to be working fine on Chrome. Deleting both host and Safari caché isn't doing anything though... at least I can access the dashboard and screens on Chrome.
Hi,
Amelia screen info is not showing up for Calendar, Appointments, Events, Services, Locations, Clients, Payments, Notifications, Personalize, or Settings.
I read in the latest tickets that it might be a user with the same email address as the admin, but that's not it. And, although I am a client and admin (have both roles), that has never been a problem before. Just in case, I deactivated my client role and left only admin, but that didn't work.
I also deactivated our Cookies plugin thinking it might have something to do with Javascript settings, but that didn't work either. Can you please check it out?
Looking forward to your reply as this is quite pressing.
Daniela
Attached files: Captura de pantalla 2024-10-15 a las 20.46.53.png
Hello Daniela,
Please try and reinstall the Amelia plugin, clear the cache and let me know afterwards if the issue has been resolved.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
If I delete the previous one before reinstalling, will that erase all our appointment and client data?
Hello Daniela,
It will not affect already-existing data, just make sure that you have the "Delete Amelia content" option on the Amelia/Settings/Activation page disabled.
Let me know if that works for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Well, that's part of the problem. I can't see the settings page.
Attached files: Captura de pantalla 2024-10-16 a las 15.19.35.png
Hello Daniela,
Feel free to update the plugin as I mentioned and let me know if the issue has been resolved.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It must have something to do with Safari because now it seems to be working fine on Chrome. Deleting both host and Safari caché isn't doing anything though... at least I can access the dashboard and screens on Chrome.
Thanks for your help.
Hello Daniela,
It is weird because I could not replicate this issue, it must be something specific with the device and browser.
Glad to hear that it works fine in Chrome.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables