As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We update the plugin yesterday and tested all was ok. however this morning users are tying to book and seeing the error 'time frame is not available' this seems to only be happeing with anyone who selects a class using the inbuilt bundle class option though ameila. just wondered if you knew of anything we can look at as its confusing the hell out of us.
Thank you for your time.
KR
James
Attached files: Am error.jpg
Hi James,
Thanks for reaching out to us. Yes, since it's a magic link, it actually sends the login email to your email, so you need to change it to my - [email protected].
Also, can you give us more details for easier troubleshooting? I see that this from the customer panel, but is it related to particular service / package or the issue is happening in general?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables