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  Public Ticket #3742981
SMS notification
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  •  4
    Remko started the conversation

    I have setup SMS notifications and the test SMS is being sent correctly. However for real life appointments no SMS is sent.

    My settings:

    3929593410.png

    I have installed WP Control but there are no cron jobs linked to Amelia. What could I be doing wrong?

    Please advice!

  •  4
    Remko replied

    I just found this tutorial on how to setup Cron Jobs: https://wpamelia.com/notification-settings/?_gl=1*1s2krxz*_up*MQ..*_ga*ODE1Njk2MzQ5LjE3Mjg3MjAyMDQ.*_ga_DXWCJGBR6F*MTcyODcyMDIwMy4xLjAuMTcyODcyMDIwMy4wLjAuMTkxODA1NjcwMA.., which I just followed and implemented. I just have to wait and see how this turns out now, waiting for the next appointment to take place.

  •  698
    Stefan replied

    Hi Remko,

    Thanks for reaching out to us. First of all, to send SMS messages, you need to have mail settings configured properly. The link you've provided leads to email configuration, not the cron job (correct me if I'm wrong).

    If the email settings are configured properly, after the booking, the customer will receive both an SMS message and an email configuration.

    But, if you wish the configure the cron job, this is a bit different. You would need to use third-party plugin such as WPCrontol. Here is the basic overview of how it works and how it should be configured.

    Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.

    Also, you can try this:

    */15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

    Or this:

    */15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'

    Or this:

    GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null

    WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.

    So, if you already read that, and still need some clarification here's some further info.

    You copy only the URL from below a scheduled notification:

    7810032183.png

    Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:

    2487877415.png

    Then go back to the "Cron Events" tab and click on "Add new":

    9085918175.png

    Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:

    file_get_contents("yourURL");
    2095163400.png

    Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:

    7642938415.png

    Click on Add Event, and that's it.

    The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.

    For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.

    I hope that helps.

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

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