We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I was wondering if it is possible to have, for the same employee:
I would like to have both available together. So, if Service A is not booked, Service B will be available in the time slot calendar.
At the moment, it is not possible to book Service B from 12 pm to 5 pm, as these hours appear to be busy in the employee's work hours.
Chris
Hi Christian,
Thanks for reaching out to us. It can be configured, but you need to make sure that the Service B is configured first, since the time needs to be configured starting from the "earliest". For example, you would need to configure Service B from 8 AM to 12 AM first, then Service A from 12 PM to 5 PM, something like this
This availability would be visible on the booking form, if a customer chooses this particular employee or if he chooses service A or B.
Please, let me know if this is what you are looking for or if you need assistance with anything else.
Kind Regards,
Stefan Petrov
[email protected]
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