We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Why is there css code showing under the shortcode on the front end of the site for wpdatatables. I have no custom css in.
Hi Phil,
Sorry for the waiting time.
We don't work on weekends so it adds two days to the waiting time.
We appreciate your patience.
Our developers isolated the bug, and they'll add it to their queue for fixing.
They will do their best to build a fix as soon as possible.
We don't have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.
It will be stated there during updates which bug fixes have been implemented at each update.
If they create a fix in between updates, I will make sure to send it to you.
The only alternative workaround at the moment could be to reroll to the previous 6.7 Plugin version as an emergency temporary fix.
- You won't have access to old versions, but if you wish, I can send you the previous installation, let me know if it is urgent for you to remove that CSS from the front-end where tables are until we fix it.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables