Hello we get an error related to amelia when trying to open theme edit. every thing worked until yesterday morning. this is only a backend theme editor problem. deactivating amelia plugin stops the error.
Backend log: PHP Warning: Cannot modify header information - headers already sent by (output started at /var/www/rosenbergkosmos.dk/public_html/wp-content/plugins/ameliabooking/src/Infrastructure/WP/HelperService/HelperService.php:42) in /var/www/rosenbergkosmos.dk/public_html/wp-admin/customize.php on line 130
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We wish you all the best and hope you have a wonderful day ahead.
We just got the feedback from our colleagues and they have told us that we couldn't reproduce this in our local testing environment with the GeneratePress theme. Could you create a staging site and provide us with WP-admin login credentials along with FTP/cPanel access so we can try to debug this issue? We’ll either find a solution, or we can disable Amelia's loading on the customize page of your theme.
we have found a way to work around the error. if we deactivate amelia - open theme editor - activate amelia. we can work in the theme editor until the we close the tab.
so we wont take up anymore of your time. this isn't a perfect solution but it works and to be honest i dont think this a problem with amelia but rather something went wrong with the last update from our hosting provider.
Hello
we get an error related to amelia when trying to open theme edit. every thing worked until yesterday morning. this is only a backend theme editor problem. deactivating amelia plugin stops the error.
Backend log: PHP Warning: Cannot modify header information - headers already sent by (output started at /var/www/rosenbergkosmos.dk/public_html/wp-content/plugins/ameliabooking/src/Infrastructure/WP/HelperService/HelperService.php:42) in /var/www/rosenbergkosmos.dk/public_html/wp-admin/customize.php on line 130
system info.amelia plugin ver. 7.8.2
wordpress 6.6.2
theme: generatepress 3.5.1
Attached files: Screenshot from 2024-10-11 06-38-36.png
Hello there,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We are based in Serbia. Please let us know once you whitelist it so that we can forward this to our Dev team so that they can take a look.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
you should be able to connect now.
Hello again,
We will forward this to our Dev team and as soon as we receive feedback from them we will reach out to you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We just got the feedback from our colleagues and they have told us that we couldn't reproduce this in our local testing environment with the GeneratePress theme. Could you create a staging site and provide us with WP-admin login credentials along with FTP/cPanel access so we can try to debug this issue? We’ll either find a solution, or we can disable Amelia's loading on the customize page of your theme.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Marko.
we have found a way to work around the error.
if we deactivate amelia - open theme editor - activate amelia. we can work in the theme editor until the we close the tab.
so we wont take up anymore of your time. this isn't a perfect solution but it works and to be honest i dont think this a problem with amelia but rather something went wrong with the last update from our hosting provider.
best regards
Kasper
Hello again,
It is not a perfect solution but we are glad to hear that you found a solution.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables