Hello there,

Thank you for reaching out to us. 

Here is how you can configure having different pricing for specific times of the day for the same service.

A workaround is to create one or more additional duplicate employees, then assign them to the same Service - you can set an individual price per each employee.

Here is an example. 

Let's say we wish to rent one playing field for a football recreational time, and it will all be under the same service - but we want any time booked in the morning, from 9 AM until 12 PM  to cost 50$ and any time in the afternoon, like from 1 PM until 5 PM to cost 70$.

We solve this by creating a duplicate employee, so we will have employee A and Employee B.

For this, I will just name them "Field 1 Morning" and "Field 2 Afternoon", to recognise them easier.

There is an additional workaround for the duplicate Employee to have the same Name and Email, if needed, if you use Gmail or Outlook Email - this way the same person will get the notifications, etc, we will share that later on;

Now, the work hours. The Employee A will be available only from 9 AM until 12 PM :

In the "Edit Employee", under "Assigned Services", we set that Employee price for the Service to be 50$.

The  duplicate Employee B will be available only in the afternoon hours, from 1 PM until 5 PM, if anyone wants to book that time, it is a higher price, 70$.

Optionally, if you wish to remove the employee selection, so the Customer will just see all the available times, and depending on the time of the day they pick, the price will show accordingly.

You can hide the Employee selection in our Customize Settings. Go to the "Service selection" Page, then "Options".

So now, if my Customer picks any morning Time, the price on the payment summary screen shows as 50$, while if they pick an afternoon time, the price is 70$.

Here is the additional workaround if you need to have the same email for multiple employees.

Basically, if you use Google or Outlook for emails, you can put the same email,

just place " +number"  before the @ symbol,   and you will be able to save employees,

 but all emails will go to the same email address.

 For example:   ' [email protected]',  '  [email protected]',  ' [email protected]  ' etc, 

will be different while saving and you will be able to save all employees but all emails will go to the ' [email protected]'  address.

Here is an example from my "fake employees", this one I named "Nick Employee", and his duplicate I just added the name "duplicate", but they can actually have exactly the same name ( if needed).

I just added the +1  before the @ symbol.

And that's it, that is the workaround how you can make duplicate Employees to present different times for different prices on the same Service.

This is the only way at this time to achieve what you need.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.  

Hello there,

Thank you for reaching out to us.

1. You can see 2 prices at the same time if you set them to work at the same time. If you want to have for example one price o work days and different on weekend you need to set that employee A is working during the work days and employee B only on weekends. You need to set this in employee work hours as we have explained in our previous reply. 
   
   And also we have explained how you can hide the employee field.
   
   "

   morning, from 9 AM until 12 PM  to cost 50$ and any time in the afternoon, like from 1 PM until 5 PM to cost 70$.

   We solve this by creating a duplicate employee, so we will have employee A and Employee B.

   For this, I will just name them "Field 1 Morning" and "Field 2 Afternoon", to recognise them easier.

   

   There is an additional workaround for the duplicate Employee to have the same Name and Email, if needed, if you use Gmail or Outlook Email - this way the same person will get the notifications, etc, we will share that later on;

   Now, the work hours. The Employee A will be available only from 9 AM until 12 PM :

   

   In the "Edit Employee", under "Assigned Services", we set that Employee price for the Service to be 50$.

   

   The  duplicate Employee B will be available only in the afternoon hours, from 1 PM until 5 PM, if anyone wants to book that time, it is a higher price, 70$.

   

   

   Optionally, if you wish to remove the employee selection, so the Customer will just see all the available times, and depending on the time of the day they pick, the price will show accordingly.

   You can hide the Employee selection in our Customize Settings. Go to the "Service selection" Page, then "Options".

   

   

   So now, if my Customer picks any morning Time, the price on the payment summary screen shows as 50$, while if they pick an afternoon time, the price is 70$.

   

   

   

   "
2. You have a unique setup and this is not possible to achieve with only 2 services. Since you are using custom duration you will need to create at least 2 more services for both employees. That will have 6 and 8 hour duration. Custom duration can not be set differently per employee I'm afraid. 
   
   
3.  Also for special days you will need to create new services for those days only.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

Our policy is to have one issue or question per ticket because of the reasons that are described already.

Thank you for understanding. 

1.Does Amelia allow adding an additional tip amount for gratuity? - Unfortunately, currently this feature is not available in Amelia.

In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

2. I also need to specify a value in the payment details that the client must pay at the time of boarding the boat, but that is already included in the total price? - There is no such option in Amelia you can write this information in notification and let them know that they will need to pay additional price when they board the boat.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.