when i use the [ameliaeventslistbooking] shortcode and i go to book the trip by clicking on an event, the number of people im booking the event for doesn't show when I click the plus or minus buttons. It does change the number when i go to the next screen, but customers need to be able to see the number when i click the + and -.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
when i use the [ameliaeventslistbooking] shortcode and i go to book the trip by clicking on an event, the number of people im booking the event for doesn't show when I click the plus or minus buttons. It does change the number when i go to the next screen, but customers need to be able to see the number when i click the + and -.
Attached files: Screenshot 2024-10-09 at 10.23.50 PM.png
Hello Justin,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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