We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a situation.
- We have physical services at the location
- We also have online consultation services
We need the schedule for online consultations to be different from the schedule for on-site services.
It's just a service. Is it possible?
Hello Andrei,
Thank you for reaching out to us.
For that purpose, you can assign different locations to specific work hour period on the Amelia/Employees/Work hours.
Each employee needs to be assigned to a default location:
However, when you access the Work Hours tab of the employee, you can assign all your locations to your employee's work hours, or you can freely select multiple locations depending on the day:
This way, your employee will be assigned to all locations you've created, but when a customer books an appointment on one of these locations, all other locations will be blocked during this time.
I hope this helps!
Kind Regards,
Uros Jovanovic
[email protected]
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Well, what if I have an Employees that is in several locations?
Hello Andrei,
The same logic applies to the explanation in the previous response.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables