We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The client runs a business that brings a party and supplies to a location given by the customer. Is there a way to ask the client for a zip code or address and if they enter one that is outside the standard limits they are willing to travel to, it will not let them book that service? Is this something that Amelia can achieve?
Hello,
Thank you for your question. While Amelia allows you to ask for the customer’s location through custom fields during the booking process, there is no built-in option to set conditions based on the zip code or address entered. This means that you won’t be able to restrict bookings automatically based on location limits within Amelia.
Let me know if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
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