We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I have a very complicated Amelia installation that I need help with. I have a variety of services that all need different kinds of scheduling (multiple days, multiple times a day, etc) and I need an Amelia master to work their magic. Do you have a list of Amelia certified experts or developers you recommend?
Hello there,
Thank you for reaching out to us.
Unfortunately, currently we do not setup Amelia for customers you need to set it up on your own. There is a chance that we will be doing this in the future but this will additional paying option. And our developers do not accept personal customization project at this time.
We can only advise you about the setup but please keep in mind that we have one question per ticket policy.
So you can send us your question here and we will advice you how you can set something up but if you have more question please open a separate ticket for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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