I've set up both Google Calendar and Zoom integrations. After setting up Zoom integration when a new appointment is created (either in front or backend) the customer receives a google invite from the employee's gmail account. The customer also receives the amelia notification with the zoom link. This means that the customer receives TWO notifications: one from gmail in the name of the employee and one from from amelia with the official setup and complete information.
I use 2 services in my Amelia setup: one in person and one online. So I created two new notifications to differentiate the "approved appointment" notifications sent to the customer as only the "online" service will trigger a zoom link. Both services send out google invites when an appointment is created.
How can I prevent the google invite from being sent. Before adding the zoom integrations and creating the new notifications, this did not happen.
I've set up both Google Calendar and Zoom integrations. After setting up Zoom integration when a new appointment is created (either in front or backend) the customer receives a google invite from the employee's gmail account. The customer also receives the amelia notification with the zoom link. This means that the customer receives TWO notifications: one from gmail in the name of the employee and one from from amelia with the official setup and complete information.
I use 2 services in my Amelia setup: one in person and one online. So I created two new notifications to differentiate the "approved appointment" notifications sent to the customer as only the "online" service will trigger a zoom link. Both services send out google invites when an appointment is created.
How can I prevent the google invite from being sent. Before adding the zoom integrations and creating the new notifications, this did not happen.
Attached files: tempFileForShare_20241008-164028.jpg
Hello there,
Thank you for reaching out to us.
If you do not want to send Google invite you can turn this off in settings integrations
If we understood you correctly this should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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